As Chief Customer Officer of CARET, Samantha’s unwavering commitment to enhancing the customer experience—combined with her passion, curiosity, and humility—has positioned her as a trusted leader within the organization and among clients.

With over a decade of experience as a customer-focused leader and a strong background in Professional Services, Technical Services, Client Success, and Consulting, Samantha is well-versed in the best ways to achieve alignment and deliver meaningful outcomes for clients and internal teams alike. She is a vocal advocate for diversity and inclusion, having founded her previous company’s first Employee Belonging Group for Women in Tech and as a current board member of the Fe League, a community of business leaders across a variety of industries invested in improving representation and gender equity.