Webvent

ALA Legal Marketplace

Your Connection to Knowledge, Resources, and Networking.

Marketing ROI for legal administrators: How to evaluate and report what's actually driving new business

Tuesday, November 3, 2026 1:00pm - 2:00pm EST  
Host: ALA Legal Marketplace
By: Carlos Gil, Director, Performance Marketing, 8am and John Shelton, Senior Manager, Business Operations, 8am

Marketing is often the biggest line item firms can’t confidently explain in a partner meeting. This session gives legal administrators a practical way to connect marketing activity to the new business it actually produces, using a framework built on core attribution and lead-generation principles, the same ones that apply whether you’re tracking a lead in a law firm or a B2B pipeline.
Rather than a tools showcase, this is a working session on what to track, which metrics matter to leadership, and how to build a report that holds up under scrutiny. Attendees will leave with a clear way to measure marketing ROI, a plan for a repeatable reporting cadence, and the language to defend, grow, or reallocate their firm’s marketing budget with confidence.

By the end of this session, attendees will be able to:

  • Identify which marketing metrics actually connect to new client acquisition, not just top-of-funnel activity
  • Apply a basic attribution framework to trace new business back to the marketing effort that drove it
  • Evaluate current marketing spend against the return it’s generating
  • Build a marketing ROI report that resonates with firm leadership and partners

Registration

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Presenters

Carlos Gil
Carlos Gil

Director, Performance Marketing, 8am

Carlos Gil is Director, Performance Marketing at 8am, where he leads the team’s demand generation, paid media, and ROI-tracking efforts.


John Shelton
John Shelton

Senior Manager, Business Operations, 8am

John Shelton is Senior Manager, Business Operations at 8am, supporting the Marketing team’s operations and reporting.


Sponsors

  • 8am