ALA Legal Marketplace

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The Intelligent Practitioner: Using Modern Communication Principles for Success and Problem-Solving

Wednesday, June 7, 2023 2:00pm - 3:00pm EDT  
Host: ALA Legal Marketplace
By: Claude E. Ducloux, Attorney at Law

This entertaining survey and ethics course covers the key elements of the successful and ethical practice of law, centering on communication skills.

We discuss the limitations of conflict of interest, interviewing skills, client goals, and ethical and effective billing. The presentation reviews standards of care, trust accounting, privacy policies and cyber-security. This Presentation includes forms and materials.

Learning objectives include:

  • Simple, yet effective privacy policies
  • Rules regarding use of Trust Accounts
  • Modernizing attorney fee agreements, and ethical billing
  • Skills in avoidance of conflict of interest


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Claude E. Ducloux
Claude E. Ducloux

Attorney at Law

Claude E. Ducloux has been licensed in Texas since 1977, and has also been licensed in California and Colorado. In 2011, he won the highest statewide award from the State Bar of Texas for lifetime contribution to CLE (the "Gene Cavin Award"). Claude has spoken in more than 600 programs across the country since January 1, 2016, where attendees regularly rate his presentations very highly. Mr. Ducloux has a long legacy of bar service, including being President of the Austin Bar Association, and serving as Chair of almost every major Bar-related entity, as well as the Texas Bar Foundation.    


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