Human compassion toward co-workers and clients will be an expected and welcomed change in 2021. Technology performs the functional aspects of the law firm – the non-human elements. It is the support system to allow compassion back into the workplace.
During this webinar, we will explore:
Eliminating repetitive activities and fostering work/life balance for co-workers
Increasing communication and human connection
Relating to the “aftermath” clients are coping with and turning on the client empathy meter
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Nancy has been serving the needs of legal and service professionals for 30 years. She is a founding member of 3545 Consulting which offers complete technological solutions for professional and service-oriented organizations both internationally and within the United States. Nancy is extremely well-versed in software solutions for the legal industry.
Robert has been serving the needs of legal and service professionals for 25 years. He is the leader of the Analytics/Automation/Coding (AAC) team at 3545 Consulting. Robert has a broad application background and relies on this knowledge to solve problems for law firms.