Description:
Most law firms are struggling with cash flow and their uncollected Accounts Receivables (“AR”) despite having great attorneys, smart staff members, and loyal clients. Learn what separates high performing firms from the pack with some easy strategies to implement for the new year to collect more AR in 2019.
Learning Objectives:
• How administrators can help firms maximize AR collection while ensuring compliance
• What is a firm's net promoter score (NPS) and the critical correlation between NPS and collection rate
• The biggest law firm profitability pitfalls and easy ways firms can collect more, collect faster, and increase firm efficiency
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Sarah Schaaf is an attorney with payments and law firm operations expertise. Sarah was a litigator at firms in San Francisco prior to taking an in-house role at Google's legal department. She left Google in 2014 to become an entrepreneur, and is currently the founder and CEO of Headnote, the fastest growing ePayments company in the legal industry. She is an active member of several entrepreneurial and FinTech groups in Silicon Valley including NFX Guild and Commerce Innovated, and is also a regular podcast guest and legal conference speaker.
