ALA Legal Marketplace

Your Connection to Knowledge, Resources, and Networking.

How Smart Firms Save on Shipping and Couriers

Thursday, April 27, 2017 2:00pm - 2:45pm EDT  
Host: ALA Legal Marketplace
By: Nick Staffieri, Director of Administrative Services, The MCS Group and Tom Hazel, Director, Carrier Management Solutions, NA, Pitney Bowes

Controlling operational costs has become a focus of many law firms today. Smart firms are reducing shipping costs, improving processes and increasing the focus on chain of custody. This webinar brings together a leading law firm, shipping expert Nick Staffieri, CMDSM to discuss how they have implemented ways to ship smarter including automating the process of sending, tracking and delivering certified mail.

Gain insight into streamlining your processes to accurately charge back clients, eliminating time wasted hunting for receipts and waybills. Learn how you can save up to 75% on parcel carrier costs and accelerate internal parcel delivery up to 50% with technology solutions.

This 30-minute webinar will teach you how to:

  • Reduce shipping spend
  • Eliminate manual processes
  • Maintain chain of custody
  • Generate accurate charge backs


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Nick Staffieri
Nick Staffieri

Director of Administrative Services, The MCS Group

Nick Staffieri, CMDSM is Director of Administrative Services at The MCS Group, Inc. in Philadelphia, PA. Nick began his career in a mailroom and is still there today, 30 years later, providing consulting support to improve operational efficiency and lower costs. Passionate about the mail industry, he is one of only a few hundred Certified Mail and Distribution Systems Managers (CMDSM). He is a National Board Member for the Mail Systems Management Association (MSMA) and a speaker for MAILCOM, MSMA, ALA and other organizations. As a speaker and author of publications for the office services industry, Nick regularly shares his wisdom on workforce and office management, workflow analysis, leadership, space planning and mailroom design.

Tom Hazel
Tom Hazel

Director, Carrier Management Solutions, NA, Pitney Bowes

Tom Hazel is the Channel Director for Carrier Management Solutions, for Pitney Bowes in the United States and Canada. Tom started with Pitney Bowes in 1985. Over the past 31 years, Tom's roles have ranged from customer service to sales with increasing responsibilities, including Sales Director in Florida, Pennsylvania, and New Jersey Regions for Pitney Bowes.

He is currently responsible for managing the Carrier Management Solutions product group for the U.S and Canadian field organization, as well as the North American Inside Sales Channels. In addition to his current role, Tom also sits on several postal, education & development and direction committees within the organization, conducts client educational webinars throughout the year on behalf of Pitney Bowes and also speaks at various Postal Customer Council events.

He was one of the country's first Certified Postal Consultants (CPC) with Pitney Bowes, has earned Presidents Award presented annually to one Director nationwide and many Global President's Forum awards.